Kay Jewelers in Bismarck, ND Open now

Reviews about Kay Jewelers

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  May 22, 2020, by Ashley Mittleider
  Went in to size my finger for a ring and was told I am a size 6.5. When the lady sized me the 6.5 was tight and wasn't going anywhere. My boyfriend ordered me a size 6.5 ring and when it came i thought it was huge on my finger. It can about fall off of my finger. It is nowhere near the same size as when I was sized in the store. Yes, I know your finger changes sizes when it is hot and cold. I have worn this ring for a month now and it never has fit the same way as when I was sized. I went in to talk about resizing and the lady in front of me had a horror story with her resizing. She had a matching necklace and ring and had the ring resized, when she got the ring back the gem was different. It didn't match the necklace anymore. After hearing that I was not about to send my ring in. I was told my ring measures at a 6 1/4, but that cannot be right because the 6.5 barely fit when I was sized. Also, my coworker is a size 7.5 and the ring fits her perfectly, so i'm not sure how that works. Would not recommend shopping here, and would never go back.
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  January 31, 2020, by Chris Frederick
  Ordered a ring online....they sent a ring but it was screwed up...took it to the store...they can't fix it in store....had to wait 2 weeks for new ring...went in on day promised....still didn't have it....promised next day ....went back in...still didn't have it....store workers were not helpful and very rude
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  January 19, 2020, by Ryan Shaffer-Myers
  If you're looking to meet a fake, smiley, unhappy jeweler, the Bismarck Kay Jewelers has just the lady for you. I suppose if you've never owned any type of jewelry you should probably avoid this place entirely. And with a free service of ring sizing, you may want to skip asking. Yes, it is offered there, however, it's a huge pain apparently to offer the service and see no profit handed over. What a shame, to have to perform a simple, quick duty for your job, and not be rewarded with monetary compensation. Maybe I should have asked if they offered friendly customer service at the start. Hindsight is 20/20.